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frequently asked questions

Radiator FAQs & Home Heating Help

Popular FAQS

Yes, you can order by telephone!

If you can’t find what you’re looking for, or you want a little heating advice, just pick up the phone and give us a call.

UK customers can call – 0344 417 2563

Customers calling from Ireland can call – 1800 937 124

The running costs of electric radiators may vary, depending on a number of factors.

Many electric radiators usually feature in-built thermostats, so will shut off automatically to preserve energy when not in use.

But your electrical charge tariff, that is set by your energy provider, will have an impact on the cost of running an electric radiator.

For further information, take a look at our Advice Centre blog, What are the running costs of Electric Radiators? Or visit our comprehensive radiator buying guide for a deeper insight into all styles of radiators to upgrade your home.

You should replace your thermostatic radiator valves (TRVs), or at least upgrade the TRV heads, if they are 10 or more years old.

TRVs can decline in terms of performance and accuracy over time.

To learn more about what TRVs are and why they may be beneficial, check out our guide to Thermostatic Radiator Valves.

And, if you’re considering changing yours, take a look at our comprehensive Radiator Valve Guide.

Traditionally, designer radiators would be fitted in the coldest part of a room.

There’s no hard and fast rule though, and especially in kitchens, the layout and design of the space will largely influence what is considered the best spot for installation.

Find out more in our ‘How To’ Guide to Kitchen Heating. Or, for inspiration surrounding the best styles of radiators to select for any area of the home, explore our comprehensive radiator buying guide.

We do not have a brochure as our website is the best place to find up-do-date information about all things BestHeating.

It includes our entire product collection, with each listing accompanied by detailed descriptions and specification information.

To learn more about our products, visit our Shop By Brand pages or find a wealth of tips and buying advice with our Ultimate Heating Guides.

Recent FAQS

In a thoroughly insulated large property, it is advisable to heat the entire home where possible, if you make use of a central heating system. However, if you spend plenty of time in a single room that is less than a quarter of the size of the entire home, it could be worth heating that room individually, via electric radiators, for instance.

For a more detailed insight on the best means to heat your specific home, take a look at our blog, Heating the house vs heating the home: Best practice for lower energy bills.

In a big house that is well insulated, you should look to heat the entire property when possible, if you have a fully operational central heating system. That said, if you spend a lot of time in an individual room that is smaller than a quarter of the size of the full home, it might prove a prudent option to heat that single space on its own, via electric radiators, for example.

If you want to know more about the most cost effective means to heat your home specifically, explore our dedicated blog, Heating the house vs heating the home: Best practice for lower energy bills.

It is nearly always the best option to heat the whole home in a smaller property or a flat, considering you will use a similar amount of energy to warm up an individual room as you would do to provide heat for the entire house. This is especially the case if you have a number of hot water radiators in a property within an apartment block, for example.

To find out more about the best ways to heat your house to trim heating costs, explore our dedicated blog, Heating the house vs heating the home: Best practice for lower energy bills.

It is always better to heat the whole home as opposed to individual rooms in a flat or particularly compact property. Essentially, you would use a very similar amount to heat the entire house as you would do a single room with the use of hot water radiators connected to a central heating system.

To find out more, browse our dedicated blog, Heating the house vs heating the home: Best practice for lower energy bills.

Provided that doors and windows are closed so that the cold air isn’t allowed to travel to the remainder of the house, you can save money by turning off your hot water radiators in unused rooms. Via this practice, water from your central heating system will be prevented from supplying these radiators, and instead distributed to devices in more popular rooms.

However, be cautious to heat a space for between 30 minutes and an hour each day to combat the risk of damp. Essentially, look to switch on your radiators in unused rooms daily for half an hour or so, in order to reduce condensation and curtail the potential for a build-up of mould.

For further help and advice on the best ways to work out how to save energy and cut your home heating bills, explore our blog, How to perform a DIY home energy audit.